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2.2. Electronic Tools of Communication

Question

Are there retention information for blogs, wikis, instant messaging, text messages, voicemail, and other methods of advanced communications?

Answer

None of these are "records" but rather tools of communication. They should never be used as a recordkeeping system and, if they include "records", the  records will be stored somewhere else.

If you have records in any of these systems, they should be transferred to a recordkeeping system for maintenance and then destroyed under a retention system.  Thus, information in these systems should not be kept for more than a short period -- e.g., 30 days or less.

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