HomeRetention ManagerReports ManagerLegal Research Index - Blank pages at beginning

13.5. Legal Research Index - Blank pages at beginning

This procedure will correct the error condition of blank pages appearing at the beginning of the Legal Reserch Index report.  Following are steps to correct this condition:

  1. Open Retention Manager.
  2. From the menu bar, select Functions / Administrator Functions / Clear Lock File.
  3. Open Profile function.
  4. Right click in the Profile window and select the Regenerate Legal Research option.
  5. Close Profile.
  6. You should be able to run the Legal Research INdex report without the leading blank pages.

Please contact IRCH Technical Support if there are questions or the problem continues.  Thank you and have a good day.

Knowledge Tags

This page was: Helpful | Not Helpful